Terms of Service

ZUPAW – TERMS AND CONDITIONS OF USE AND SERVICE

1. Acceptance and Validity


These Terms govern browsing and purchasing on the Zupaw platform. By using our website, you fully agree to these rules.

2. Prohibited Use and User Conduct


It is strictly prohibited to:
2.1. Use the website for illegal purposes or to spread viruses.
2.2. Attempt to breach the store's database.
2.3. Copy text, images, or descriptions for commercial purposes without authorization.

3. Intellectual Property


All content on this website (text, logos, videos, banners) is protected by Law No. 9.610/98. Unauthorized copying will subject the offender to civil and criminal penalties.

4. System Errors and Pricing


In the event of system errors resulting in clearly incorrect prices, Zupaw reserves the right to cancel the order and issue an immediate refund, while notifying the customer of the error.

5. Availability and International Stock


If a product becomes unavailable after purchase, we will offer: (I) A similar product of equal or greater value; (II) A discount coupon with a bonus; or (III) An immediate full refund.

6. Modifications to the Terms


We reserve the right to modify these terms to comply with new Brazilian laws. The date of the last update will always be visible at the bottom of this document.

7. Applicable Law and Jurisdiction


This agreement is governed by the laws of the Federative Republic of Brazil. The parties agree that the venue for resolving any disputes shall be the judicial district of the consumer's residence, prioritizing amicable resolution whenever possible.